Shipping and Handling

We ship by Japan Post.

Shipping flow:

  1. Order accepted - You will receive a order confirmation email and a payment accepted email.
  2. Processing in progress - Your order has been packed and entered the shipment waitlist. - You will receive a tracking number update email if applicable.
  3. Shipped - Your order has been dropped off at the post office. - You will received a confirmation email.

If you are not receiving emails about your order, please check your spam folder as it may have been marked as spam. All emails come from

You can also check your order status on your account page under "Order History and Details."

If you ordered with "Guest Checkout," and would like to have a registered customer account, please contact us.

(We no longer accept guest checkout. Please register an account on this site.)


***Due to COVID-19 pandemic, we are not currently accepting orders***

Shipping times are as follows, with exceptions*

Airmail: 6 business days - 3 weeks 

Express: 3-5 business days (under 1 week)


Shipping times, by principle, are not guaranteed. Custom processes, natural disasters, etc. affect all international shipments.

*There are certain customs delays in certain countries. Please contact your own country's customs authority for more information. I do not know the customs status of all countries.

MEXICO has considerable customs delays. All orders to Mexico will be shipped by express mail. Shipments to Mexico may take up to 2-3 months to be processed by customs, please be aware.